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  • How it works
    • Column 1
      • The technology
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    • Column
      • DISCOVER MORE

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        Adoption process

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      • Illustration of financial risk worldwide during COVID-19

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MindBridge

CUSTOMER SUCCESS

Success with MindBridge drives greater value firm-wide

Adopting new AI auditing technology can feel overwhelming. Your team might be wondering– ‘Will we find the time to learn this new system? How can we adapt our processes to leverage this technology and still meet regulatory standards? Can we effectively manage this organizational change?’

This is where our team steps in to help.

A few members of the customer success team

When you embark on the journey with MindBridge, you’ll have everything you need

Our support doesn’t stop at your first engagement. From mapping out the right action plan to building data and communication strategies, you can count on our team to help you drive buy-in and speed up adoption firm-wide.

Get the support you need. Anywhere, anytime.

Get support now
EDUCATION

MindBridge Academy

Get 24/7 access to self-paced online training and webinars. Some MindBridge Academy courses also give you credits towards Continuing Professional Education (CPE) and Continuing Professional Development (CPD).

DOCUMENTATION

Knowledge base

Explore hundreds of articles and product documentation in one central hub. Whether you have how-to questions or want to advance your learning, you’ll find the information you’re looking for.

ASSISTANCE

In-product support

Receive tailored support directly from within Ai Auditor. One mouse click connects you via chat to our support team who can quickly answer questions and get you back on track.

Introducing MindBridge Edge

MindBridge Edge is the customer success program designed to help you ramp up and thrive using Ai Auditor. Choose the level of support that’s best for your organization to access hands-on coaching, training, and support. As your investment in MindBridge grows, you can upgrade your support experience and unlock premium services.

Level 1

Essential

Streamlined onboarding

Tailored coaching: monthly touch-point

Annual executive business reviews (remote)

2 on-demand support contacts

On-going education and CPD/CPE accreditation

3 MindBridge Academy memberships

boxlink

level 2

Standard

Streamlined onboarding

6 hours/month of tailored coaching

Bi-annual executive business reviews (remote)

4 on-demand support contacts

On-going education and CPD/CPE accreditation

20 MindBridge Academy memberships

boxlink

level 3

Premium

Streamlined onboarding

12 hours/month of tailored coaching

Quarterly executive business reviews (remote)

10 on-demand support contacts

On-going education and CPD/CPE accreditation

50 MindBridge Academy memberships

boxlink

Level 1

Essential

Streamlined onboarding

Tailored coaching: monthly touch-point

Annual executive business reviews (remote)

2 on-demand support contacts

On-going education and CPD/CPE accreditation

3 MindBridge Academy memberships

level 2

Standard

Streamlined onboarding

6 hours/month of tailored coaching

Bi-annual executive business reviews (remote)

4 on-demand support contacts

On-going education and CPD/CPE accreditation

20 MindBridge Academy memberships

level 3

Premium

Streamlined onboarding

12 hours/month of tailored coaching

Quarterly executive business reviews (remote)

10 on-demand support contacts

On-going education and CPD/CPE accreditation

50 MindBridge Academy memberships

Upgrade to Premium to unlock more value

Faster adoption and success: Schedule more time with your Customer Success Manager (CSM) to optimize system performance, discuss strategies, and lay the roadmap for a more seamless adoption.

Custom-tailored support: Get functional reviews with a CPA, tips for data-driven audit methodology, and broader technical support across your organization.

Strategic plans and reviews: Participate in quarterly business reviews with your CSM to help guide the conversation with stakeholders on system performance and opportunities.

Explore what MindBridge can do for you

Talk to an expert to learn more

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Explore how it works

Discover what risks of fraud and unintentional errors are in financial data. Know what matters, across 100% of transactions using AI.

Our specialist will:

Discuss your use cases and business needs

Explore a hands-on demonstration

Show how insights can improve your goals

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Enterprise

Financial institutions

Government finance

Learn

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Blog

Getting MindBridge

Adoption process

Professional services

Customer success

Pricing

Using MindBridge

Knowledge base

MindBridge Academy

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